Anonymous
map-marker Texarkana, Arkansas

Cheese will not mix , no replies from customer service

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Kraft Macaroni And Cheese Dinner - Cheese will not mix , no replies from customer service
Kraft Macaroni And Cheese Dinner - Cheese will not mix , no replies from... - Image 2

Damn cheese will not mix. What else can I say ?¿???

Damn cheese will not mix. What else can I say ?¿???

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User's recommendation: Do not buy

Anonymous
map-marker Seattle, Washington

Packaging Stain

Kraft Macaroni And Cheese Dinner - Packaging Stain

What is this!!! Ew always loved Kraft but this is upsetting.

No one wants to see satins on the inside packaging of anything. Supposed to be clean!!!

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Irute F

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Verified Reviewer

Bugs in the Mac and cheese

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Kraft Macaroni And Cheese Dinner - Bugs in the Mac and cheese
Kraft Macaroni And Cheese Dinner - Bugs in the Mac and cheese - Image 2

My daughter wanted to make Mac and cheese. However, there was a bug in it.

It was not expired! This is not the first time either!

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Loss:
$15

Preferred solution: Full refund

Anonymous
map-marker Indianapolis, Indiana

Mushy, Inedible, Noodles disintegrate

Alright, what the heck?? I've been making Kraft Mac n cheese for years and it has always been one of my favorite, simple and easy comfort meals.

But for the past 1 - 2 years, the noodles quality has been absolutely TERRIBLE. If you cook it for the time it says on the box, the noodles practically disintegrate into a really disgusting mushy mess. I've tried cooking the noodles less, but even at 4 minutes, the noodles somehow turn out both crunchy and undercooked and soggy, mushy, and overdone. This is ridiculous.

I got a five pack of the boxes and cooked each one a different way, trying to get at least ONE to turn out correctly. Well, it didn't. Every. Single.

Box. Turned into gross inedible mush. I don't know what's up with Kraft's quality control, but they are quite literally selling an inedible product 9/10ths of the time.

Please, just get the store brand Mac n cheese. It really upsets me just how much the quality has gone downhill.

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User's recommendation: Skip Kraft Macaroni Products, buy store brand Macaroni, unless you want disgusting mushy food.

Spam M

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Verified Reviewer

Bad quality

Kraft Macaroni And Cheese Dinner - Bad quality

I've recently started cooking for only 3 minutes and that still turns the mood to mush. What happened to the recipe??

I used to cook this for 8 minutes to get it just how I liked it and now I have to consider cooking it for less than 3 minutes??

That's not normal for pasta. Change it back to the old recipe when it was still able to be cooked and edible

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Pros:
  • Used to be delicious
Cons:
  • Quality went down

Preferred solution: Apology

User's recommendation: Do not buy

Anonymous
map-marker Atlanta, Georgia

Noodles shred apart. Not as cheesy as before.

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Biggest problem is noodles shred apart once starting to mix ingredients. Not as much cheese flavor as once had.

Hey Kraft, stop trying to save a penny(you already did that with shrink-flation) and bring back the original recipe.

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User's recommendation: Make your own or find another vendor.

Virgil H Pvp

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Verified Reviewer

WTF NOODLES

WTF Kraft Mac n Cheese dinner noodles fall apart while boiling making a Mush n Cheese. 50 *** years of enjoyment ruined. I mean, I am so disappointed with what has happened to this beloved product that I feel Angry

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Preferred solution: Apology

User's recommendation: Don’t bother buying this crap

Susan F Jou

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Verified Reviewer

Extreme displeasure with the changed product. Is not even a good imitation of former product, which was a staple in American households.

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The grated cheese in packet does NOT look, smell, or taste like cheese. It is now a pale powdery substance.

Even the macaroni is lacking in substance and too quickly becomes mush like, not holding shape, even when following package directions exactly.

Three generations of this family enjoyed the original product, but this present version is not acceptable.

Why in world would you take a super popular product and so diminish, destroy it? Is this yet another example of American corporate greed that you have found a way to make it more cheaply?

My family misses the original, but will no longer buy the current version

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Pros:
  • Previously stated
Cons:
  • Previously state

Preferred solution: A return to the original quality product

User's recommendation: Be aware you will not be getting the original, high quality product On / in market today is like A fake

Latonda Rbx

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Verified Reviewer
| map-marker Clinton, Louisiana

Noodles falling apart

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My Mac n cheese noodles lately have been shredding n falling apart. I cooked them to the exact time and it was almost mush, 2nd time I cooked them for 2 minutes less than what the box stated(7.5mins) so I cooked them for 5 and SAME THING. I know how to cook mac n cheese yet they're falling apart like I'm over cooking them whether I follow the 7mins 30secs or even 5mins n 30secs...what the heck is going on?!?!

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User's recommendation: Beware they aren't cooking right

Brittany Wpc
map-marker Erie, Pennsylvania

Terrible.

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Genuinely so gross. What happened to the noodles?

They turn into a starchy mush mess by the time they are done. Doesn't matter how al dente I try to cook it. I know it's not just me because friends of mine have the same issue.

You might as well go back to the ole artificial recipe, at least it was edible. Nobody ate the orange box of pasta because they expected it was healthy.

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User's recommendation: dont bother.

Anonymous
map-marker Edson, Alberta

Junk tastes like goop

Kraft Macaroni And Cheese Dinner - Junk tastes like goop

Looks nothing like a shell and tastes like crap! So sick of KD switching to presidents choice Mac and cheese! 1,000 times better!!

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User's recommendation: Don’t bother wasting your money!

Jerett Urd

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Verified Reviewer

No longer tastes like cheese. You only taste the butter and milk that you add.

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I will no longer purchased this product. It is a waste of money.

Can't taste the cheese in it. What have y'all done to it?

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User's recommendation: Don't buy it

Sally H Pjf

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Verified Reviewer

Mac and cheese. The pasta is disgusting

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Updated by user May 13, 2024

After seeing what they have done with this once yummy Mac-N-Cheese. I will buy anything but Kraft ever again. All I can ask is WHAT HAVE YOU DONE???

Original review May 10, 2024

What on earth have you done to the Mac n' Cheese? Can't even compare.

It's quite repulsive now. The pasta is so gross.

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Preferred solution: I would like you to bring it back to the way it was. The slime in the water when boiling? I'm done!!! I used to love this stuff. What an absolute shame. Something that was already made cheap. Greed at its best. You destroyed this product.

User's recommendation: Don't buy it. It's nothing like it once was

Shayne H Wnj

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Verified Reviewer

Complaints

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KD is not what it used to be , smaller portions, and even my 10 year old noticed the macaroni is smaller, shame on you guys I've been buying KD since I was a kid, I'm now 47, and after today I will officially stop buying your rip off products

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Loss:
$18
Pros:
  • Good taste
Cons:
  • Rip off sizes

Preferred solution: Full refund

Jacqueline W Mma
map-marker Clinton Township, Michigan

A fire in my now ruined microwave

Not put flammable products in a supposedly safe to use bowl. It wasn't.

My microwave is ruined.

I'm super disappointed. It's dangerous and I'm extremely upset!

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Alice F Pnn

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Verified Reviewer

Macaroni and cheese is disgusting

I have bought kraft macaroni and cheese as long as i can remember but never again. when the macaroni is done its mushy and starchy.

theres no taste to the cheese.

i thought maybe i just over cooked it but no...so this is the second time its turned to starchy, tasteless crap. like i said before...i am done throwing away good money on worthless products .

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Preferred solution: Full refund

User's recommendation: don't buy kraft products...not worth the money.

About

Related Companies

The Kraft Heinz Company, Oscar Mayer, Kraft Foods, Ore Ida, Velveeta

Summary

Kraft Macaroni & Cheese Dinner is a packaged dry macaroni and cheese product. It was introduced by James Lewis Kraft in 1937 as grated cheese with pasta and rubber band. Kraft Macaroni & Cheese Dinner is manufactured and distributed by Kraft Foods Group, Inc. with the headquarters in Northfield, Illinois, USA. The product has the following variations: Original Recipe, Homestyle, Deluxe, and Kraft Easy Mac. There is also a commercial version for Burger King and Applebee's restaurants. Kraft Macaroni & Cheese Dinner consists of ferrous sulfate, thiamin mononitrate, milk protein concentrate, sodium tripolyphosphate, and calcium phosphate ingredients. Macaroni and cheese product is available worldwide.

Kraft Macaroni And Cheese Dinner reviews and complaints

Kraft Macaroni And Cheese Dinner is ranked 451 out of 1977 in Food Manufacturers category

Area Served

USA

Payment Methods

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