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There is a bug imbedded into an actual piece of macaroni

Kraft Macaroni And Cheese Dinner - There is a bug imbedded into an actual piece of macaroni
Kraft Macaroni And Cheese Dinner - There is a bug imbedded into an actual piece of macaroni
Kraft Macaroni And Cheese Dinner - There is a bug imbedded into an actual piece of macaroni
While straining I noticed a black spot, upon further investigation I picked out an actual individual piece and noticed a little bug made into the pasta. Called Kraft hotline they dont work weekends, so waited and spoke to the worst customer non-service agent (IVAN) ever, called back to report this horrible experience, and was told by new representative senior customer agents are very busy and will call me back. I said no thanks dont worry and keep your coupons!

User's recommendation: Don’t support Kraft - their customer service is ridiculous.

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ID
#2337736 Review #2337736 is a subjective opinion of poster.
Product
Kraft Macaroni And Cheese Dinner Pasta
Loss
$2
Preferred solution
Let the company propose a solution

The KD tastes and looks like the paper on the box.

I used to love KD. But in the last year or so, the taste, look and texture have all changed. For the worse. This is despite the box still saying that it's the "original" recipe or something like that. I won't be buying it again.

User's recommendation: Do not buy.

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ID
#3335421 Review #3335421 is a subjective opinion of poster.
Location
Delhi, Ontario

Horrible product

I have been eating KD for over 65 years. The present product is pure unadulterated garbage. The noodles disintegrate when you cook them. I have now decided to not buy any Kraft products. Dozens of other people I know are going to do the same

User's recommendation: Do not buy Kraft products. Kraft obviously doesn't follow the traditions that brought them loyal customers. Obviously nobody seems to care.

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ID
#3313007 Review #3313007 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Preferred solution
Let the company propose a solution
New Reviewer

Bad batch

Did not taste right no cheese flavor,my grandkids wouldn't eat. We have 2 boxes left we threw out2. What can we do
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ID
#3092278 Review #3092278 is a subjective opinion of poster.
Location
Tonawanda, New York
Loss
$5
Preferred solution
Let the company propose a solution
New Reviewer

Didn't taste right

Wasn't cheesey, my grand kids won't eat this batch, and they always love it 4 boxes.What can we do with these
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ID
#3092264 Review #3092264 is a subjective opinion of poster.
Location
Tonawanda, New York
Loss
$5
Preferred solution
Let the company propose a solution

I need to share with you my disappointment

Kraft dinner is horrible now. Brought up on it and I loved it when I was in university in residence. It is now too sweet, not cheesy enough. In fact the taste is bad and I kept getting hint of product on shelf too long. I will not buy again...not interested in flavour boosters. I am buying another brand of quick macaroni and cheese now. It is good for quick meal. I even make a quick Mac and cheese with onions, butter, cheddar cheese soup, macaroni and other ingredients to spice it up on stove top. At least it is eaten by me and family..tired of throwing Kraft dinner out as no one likes it.

User's recommendation: Check out other brands.

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ID
#3066551 Review #3066551 is a subjective opinion of poster.
Location
Thornhill, Ontario

Lousy commercial

Will not buy product based on the commercial. If the brat doesnt want to eat why chase after her to eat? As an educator, commercials such as this one reflect the crap we put up with in the classroom. They learn this stuff (and get away with) at home so the teachers have to deal with this type of behavior in the classroom. Kraft, please pull this commercial because it does more harm than good.

User's recommendation: Don’t buy this product based on commercial!

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1 comment
#2070385

I agree, and the other one with the mother said that nobody leaves the table until they've eaten and the young girl cops an attitude with a "Fine. We'll sleep here. " I'm a 5th grade teacher and I can't stand that behavior.

ID
#2844412 Review #2844412 is a subjective opinion of poster.
Location
Livonia, Michigan
Product
Kraft Foods Macaroni And Cheese Pasta
Pros
  • Used to be delicious
Cons
  • Distastful ads

Disappointed

I am so disappointed in your new rounds of commercials. You are teaching our children to be disobedient of their parents plus encouraging them to portrait nasty attitudes towards their parents and undermining their parents teaching them to enjoy healthy foods and vegetables. Yes, your Mac and Cheese is wonderful, but not as a steady diet, you should encourage children to regard your product as an occasional treat not as a steady diet and to obey their parents during these early formative years. I am so disappointed in the direction you are teaching our children to head. Y

User's recommendation: Create commercials of family and children enjoying mac and Cheese and show a plate of protein and vegetables along with your mac and cheese.

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ID
#2765730 Review #2765730 is a subjective opinion of poster.
Location
Sidney, New York

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Verified Reviewer
New Reviewer

Not the same

Just doesn't taste like cheese anymore. Has a bitter sweet flavor but not like cheese. As a diabetic I can't even eat it because it claimed to be not high in sugar but obviously is when you eat it you can taste the sugar!

User's recommendation: Refund customer that's are unpleased.

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ID
#2719586 Review #2719586 is a subjective opinion of poster.
Pros
  • Easy to make
Cons
  • Bought a case of it
  • Just tasted bad
Loss
$20
Preferred solution
Let the company propose a solution
New Reviewer

Kraft Mac and Cheese absolutely awful !

Purchased box of 18 Kraft Mac dinner. Noodles are sticky and even stick yo your teeth while eating Tried Bigger Pot, Blanching with the first 3 boxes. Last batch, the water draining from the 2 Qt pot was milky. Ate a few spoons but threw away the rest due to sticking and bad taste Other 15 boxes to trash. Waste of Money!

User's recommendation: Avoid.

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ID
#2700079 Review #2700079 is a subjective opinion of poster.
Location
Moreno Valley, California
Cons
  • Tastes like crap now
  • Tasted badly
Loss
$18
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

TV ad sends terrible message to families

TV ad of child being chased by mother who wants her to eat the dinner she has prepared for her. The stubborn child refuses in a sassy way disrespecting her parent! Then the angelic music accompanies the child eating the Kraft cheese so all is well! The bratty child has gotten her way! The parent has been reduced in authority and is now the child's peer. Certainly sends a very sad message to parents who must abide by the demands of their children? Kraft should remove this ad ASAP!
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ID
#2685415 Review #2685415 is a subjective opinion of poster.
Cons
  • Distastful ads
Preferred solution
Let the company propose a solution
New Reviewer

It is terrible

The new "Thick and Creamy" mac and cheese dinner is terrible. Bring back the old one, please. I have been a fan of Kraft mac and cheese for 50 years but now we are changing brands.

User's recommendation: Buy a different brand. Most are cheaper anyway.

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ID
#2617175 Review #2617175 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Unsatisfied Customer

Update by user Jul 09, 2021

Still nothing from Kraft. I'm starting to see they don't care about their customers.

Original review posted by user Jun 09, 2021
Changed their recipe and never responded to my inquiry. Been a long time customer....not anymore....

User's recommendation: Be careful what you eat.

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ID
#2597508 Review #2597508 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The product has changed and not for the best

I just bought a whole case of your Mac and cheese, and last month I cooked a box and I noticed that the pasta was mushy, I thought maybe I over cooked it, but I know I didnt. Today I made two boxes and the same thing, mushy and stuck together and when I was draining the pasta in the sink, I noticed alit of I think starch in the water. I have always loved your product but I will not be buying it anymore, if you were trying to save money in making it, it doesnt work that way, I would rather pay more for the old product. Look at sees candy, they just raise the amount for pay for it, so go back to making it the old way or risk losing more customers. Thank you for writing this, Tanya Clement

User's recommendation: Don’t buy there product until they go back to the old way making the pasta.

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ID
#2519743 Review #2519743 is a subjective opinion of poster.
Loss
$15
Preferred solution
Let the company propose a solution
New Reviewer

Poor taste

We have used the Kraft Mac and cheese for a very long time, and the last box, didn't have any kind of flavor what-so-ever. The expiration showed 7/29/21., so it should have been AOK. Response would be appreciated.

User's recommendation: Great Stuff.

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ID
#2440024 Review #2440024 is a subjective opinion of poster.
Loss
$1
Preferred solution
Apology
New Reviewer

Defective

2/19/2021....today I started to cook a box of MAC and CHEESE....COOKED THE NOODLES DRAINED THEM -PROCEEDED TO PUT THE CHEESE ON THE NOODLES AND IT HAD AN AWFUL SMELL AND THE CHEESE WAS AN AWFUL BROWN COLOR....HAVE NEVER SEEN KRAFT MAC AND CHEESE LIKE THIS ...AND I FLUSHED DOWN THE TOILET....NO PICTURES THE DETAIL -COLOR WAS BAD.....I HAVE 3 BOXES OF THIS PRODUCT I BOUGHT ...HERE IS THE BAR CODE FOR THIS BOX 210006****.....LETS MAKE THIS RIGHT ...I DO NOT HAVE TIME FOR THESE KIND OF PROBLEMS ANYMORE.....CORONA-RECALLS-AND BAD WEATHER IS ENOUGH....
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ID
#2427773 Review #2427773 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund

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