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Kraft Macaroni And Cheese Dinner

Kraft Macaroni And Cheese Dinner

www.kraftmacandcheese.com
What is your customer experience with Kraft Macaroni And Cheese Dinner?

Kraft Macaroni And Cheese Dinner Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Kraft Macaroni And Cheese Dinner has a 1.6 star rating from 62 reviews and overall sentiment is largely dissatisfied due to recurring quality and safety issues.

Positive Feedback

Longtime fans recall it was easy and used to be delicious; some still say it’s convenient and familiar for quick meals.

Negative Feedback / Risk Areas

  • Many Kraft Macaroni And Cheese Dinner reviews report noodles turning to mush or disintegrating during normal cooking.
  • Multiple reports of foreign contaminants, bugs, or packaging stains have generated Kraft Macaroni And Cheese Dinner customer complaints.
  • Customers report weak cheese flavor and poor response from customer service regarding exchanges, refunds, or safety concerns.

Key Takeaways for Future Customers

  • Check boxes before purchase and avoid visibly damaged packaging.
  • Consider store brands or alternatives if texture and taste matter.
  • Be prepared for limited support when seeking refunds or exchanges.
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Media from reviews

Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES
Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES - Image 2Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES - Image 3Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES - Image 4Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES - Image 5Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES - Image 6Kraft Macaroni And Cheese Dinner - WHEEVELS 4 BOXES - Image 7
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Show reviews that mention
cheese kraft mac noodles recipe tastes ingredients box store downhill
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Anonymous
map-marker Sheboygan, Wisconsin

I rather eat cardboard than New Mac and cheese

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It was great once, but the bean counters cheapened it to something my dog wouldn't eat. raise the price and bring back old recipe, bad business.

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Anonymous
map-marker Knoxville, Tennessee

Pasta disintegrates even when cooked as directed

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I used to love kraft macaroni and cheese. However, in the last year, it has become borderline inedible.

No matter how precisely the cooking directions are followed, there is so much starch in the pasta that the water it is cooked in turns a completely opaque white that looks like milk...I cannot even see the noodles as I stir them. Then, once they are finished cooking, they completely disintegrate and turn into a disgusting paste that is devoid of any texture. Further, even if I am able to salvage the noodles, the cheese powder tastes of absolutely nothing. All I can ever taste now is the milk and butter I added myself.

This has to be a massive change in the recipe...this goes beyond changing one or two ingredients.

This seems to me that the majority of the recipe must have been changed and, as a result, this product is the last thing in the entire grocery store that would go into my cart. I cannot stomach it any longer.

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User's recommendation: completely and totally avoid this product, the store brand is often better.

1 comment
Jream Kls

I'm having the same experience, and I cook it the same way every time. I've even tried undercooking it a bit, and the macaroni is still falling apart. It was a sudden change that started about 4 boxes ago : /

Casandra R Chq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WHEEVELS 4 BOXES

Updated by user Apr 16, 2025

Have had no contact at all

Original review Apr 01, 2025

I opened 4 boxes of Kraft mac and cheese to find these worm-like creatures (big) in these boxes. I'm very disgusted and angry. I'm considering filing a lawsuit unless you convince me otherwise.

View full review
Loss:
$15
Pros:
  • Used to be good
Cons:
  • Disgusted by these worms

Preferred solution: Full refund

User's recommendation: Do NOT PURCHASE

Katie B Add

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Soggy noodles

It seems you have changed your noodle recipe. I had to throw the first box away because they turned out mushy and gross. The second batch I had to undercook and they still taste not the same they don't puff up the same not impressed with the new noodles

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User's recommendation: Not recommended. Cook less or they are mushy

Trevor M Lnc

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Verified Reviewer

Bad Mac and cheese

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Kraft Macaroni And Cheese Dinner - Bad Mac and cheese

The Mac and cheese has gone downhill. The water turned to a paste and stuck to the bottom immediately.

It was super thick and starchy the entire cook.

I cant even strain it when it should have been done. It looks disgusting

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Pros:
  • Use to be good
Cons:
  • Not good anymore

Preferred solution: Just fix it and make it like you use to.

User's recommendation: Don’t buy

Chrystal C Noe

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Verified Reviewer

Bad change on recipes

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Eat/loved mac n cheese for years. And pretty much every day.

Spirals, shells, etc. But they changed everything. Why make the pasta so much smaller??? It seriously changes it all.

I don't even buy it anymore. Even Campbell's tomato soup added some sweetener. Nasty, I'll never buy that again.

But why have something that does good, tastes good and change it?!?!?! Ridiculous.

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Pros:
  • Noodles to small

Preferred solution: Make it like you used to. Larger noodles and more cheese.

User's recommendation: Sorry you didn’t get to try it when it was the best…also add a bag of shredded cheese to it now if you want to make better

Anonymous
map-marker Texarkana, Arkansas

Cheese will not mix , no replies from customer service

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Kraft Macaroni And Cheese Dinner - Cheese will not mix , no replies from customer service
Kraft Macaroni And Cheese Dinner - Cheese will not mix , no replies from... - Image 2

Damn cheese will not mix. What else can I say ?¿???

Damn cheese will not mix. What else can I say ?¿???

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User's recommendation: Do not buy

Anonymous
map-marker Arcata, California

Trash

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tastes so bad I cant even put it into words, I never tasted anything in my life as bad as powdered cheese.

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User's recommendation: buy velveeta

Anonymous
map-marker Seattle, Washington

Packaging Stain

Kraft Macaroni And Cheese Dinner - Packaging Stain

What is this!!! Ew always loved Kraft but this is upsetting.

No one wants to see satins on the inside packaging of anything. Supposed to be clean!!!

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Irute F

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Verified Reviewer

Bugs in the Mac and cheese

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Kraft Macaroni And Cheese Dinner - Bugs in the Mac and cheese
Kraft Macaroni And Cheese Dinner - Bugs in the Mac and cheese - Image 2

My daughter wanted to make Mac and cheese. However, there was a bug in it.

It was not expired! This is not the first time either!

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Loss:
$15

Preferred solution: Full refund

Anonymous
map-marker Indianapolis, Indiana

Mushy, Inedible, Noodles disintegrate

Alright, what the heck?? I've been making Kraft Mac n cheese for years and it has always been one of my favorite, simple and easy comfort meals.

But for the past 1 - 2 years, the noodles quality has been absolutely TERRIBLE. If you cook it for the time it says on the box, the noodles practically disintegrate into a really disgusting mushy mess. I've tried cooking the noodles less, but even at 4 minutes, the noodles somehow turn out both crunchy and undercooked and soggy, mushy, and overdone. This is ridiculous.

I got a five pack of the boxes and cooked each one a different way, trying to get at least ONE to turn out correctly. Well, it didn't. Every. Single.

Box. Turned into gross inedible mush. I don't know what's up with Kraft's quality control, but they are quite literally selling an inedible product 9/10ths of the time.

Please, just get the store brand Mac n cheese. It really upsets me just how much the quality has gone downhill.

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User's recommendation: Skip Kraft Macaroni Products, buy store brand Macaroni, unless you want disgusting mushy food.

Spam M

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Verified Reviewer

Bad quality

Kraft Macaroni And Cheese Dinner - Bad quality

I've recently started cooking for only 3 minutes and that still turns the mood to mush. What happened to the recipe??

I used to cook this for 8 minutes to get it just how I liked it and now I have to consider cooking it for less than 3 minutes??

That's not normal for pasta. Change it back to the old recipe when it was still able to be cooked and edible

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Pros:
  • Used to be delicious
Cons:
  • Quality went down

Preferred solution: Apology

User's recommendation: Do not buy

Anonymous
map-marker Atlanta, Georgia

Noodles shred apart. Not as cheesy as before.

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Biggest problem is noodles shred apart once starting to mix ingredients. Not as much cheese flavor as once had.

Hey Kraft, stop trying to save a penny(you already did that with shrink-flation) and bring back the original recipe.

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User's recommendation: Make your own or find another vendor.

Virgil H Pvp

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Verified Reviewer

WTF NOODLES

WTF Kraft Mac n Cheese dinner noodles fall apart while boiling making a Mush n Cheese. 50 *** years of enjoyment ruined. I mean, I am so disappointed with what has happened to this beloved product that I feel Angry

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Preferred solution: Apology

User's recommendation: Don’t bother buying this crap

Susan F Jou

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Verified Reviewer

Extreme displeasure with the changed product. Is not even a good imitation of former product, which was a staple in American households.

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Updated by user Jun 29, 2024

Big food corporations not going to care what older, loyal customers think or want; they just care about selling product to younger consumers who are less observant or critical. I do not expect they will care a hoot that many of us DO know the negative changes.But thank you for the platform to vent. It doesn’t FIX anything, but helps a tiny bit while we search for a more palatable product… just sad, that’s all.

Original review Jun 22, 2024
The grated cheese in packet does NOT look, smell, or taste like cheese. It is now a pale powdery substance.

Even the macaroni is lacking in substance and too quickly becomes mush like, not holding shape, even when following package directions exactly.
Three generations of this family enjoyed the original product, but this present version is not acceptable.

Why in world would you take a super popular product and so diminish, destroy it? Is this yet another example of American corporate greed that you have found a way to make it more cheaply?
My family misses the original, but will no longer buy the current version
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Pros:
  • Previously stated
Cons:
  • Previously state

Preferred solution: A return to the original quality product

User's recommendation: Be aware you will not be getting the original, high quality product On / in market today is like A fake

Latonda Rbx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Noodles falling apart

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My Mac n cheese noodles lately have been shredding n falling apart. I cooked them to the exact time and it was almost mush, 2nd time I cooked them for 2 minutes less than what the box stated(7.5mins) so I cooked them for 5 and SAME THING. I know how to cook mac n cheese yet they're falling apart like I'm over cooking them whether I follow the 7mins 30secs or even 5mins n 30secs...what the heck is going on?!?!

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User's recommendation: Beware they aren't cooking right

About

Related Companies

The Kraft Heinz Company, Oscar Mayer, Kraft Foods, Ore Ida, Velveeta

Summary

Kraft Macaroni & Cheese Dinner is a packaged dry macaroni and cheese product. It was introduced by James Lewis Kraft in 1937 as grated cheese with pasta and rubber band. Kraft Macaroni & Cheese Dinner is manufactured and distributed by Kraft Foods Group, Inc. with the headquarters in Northfield, Illinois, USA. The product has the following variations: Original Recipe, Homestyle, Deluxe, and Kraft Easy Mac. There is also a commercial version for Burger King and Applebee's restaurants. Kraft Macaroni & Cheese Dinner consists of ferrous sulfate, thiamin mononitrate, milk protein concentrate, sodium tripolyphosphate, and calcium phosphate ingredients. Macaroni and cheese product is available worldwide.

Kraft Macaroni And Cheese Dinner reviews and complaints

Kraft Macaroni And Cheese Dinner is ranked 455 out of 3102 in Food Manufacturers category

Area Served

USA

Payment Methods

MasterCardVISADiscover

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