Billy B Xpu

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Verified Reviewer

Changed??

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After over 20 years, My family of 20 will no longer be buying your Kraft Mac n Cheese. Why is it that someone has change a food that millions of people have enjoyed for so long? The pasta noodles have different texture and taste different. The thick cheese sauce taste completely different than the powdered cheese mix that you used to have. Its WAAAY too thick. In short, I hope youre happy. Youve completely changed a great product into something totally different.
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Preferred solution: Your return to original product

User's recommendation: Demand return of original

Sherry B Fau

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Verified Reviewer

Substance on KD cheese package

Kraft Macaroni And Cheese Dinner - Substance on KD cheese package
I open the boxes of KD and the cheese package inside both had a brown smeared substance on them. There is no smell and the macaroni looks fine. Could you please explain what this is. I have been eating this stuff for as long as I can remember 30 plus years and never had this before
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Loss:
$12
Pros:
  • Love it

Preferred solution: Answers

Rhonda W Xfk

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Verified Reviewer

BUGS were in my Mac N Cheese

Kraft Macaroni And Cheese Dinner - BUGS were in my Mac N Cheese
Kraft Macaroni And Cheese Dinner - BUGS were in my Mac N Cheese - Image 2
Kraft Macaroni And Cheese Dinner - BUGS were in my Mac N Cheese - Image 3
Kraft Macaroni And Cheese Dinner - BUGS were in my Mac N Cheese - Image 4
There were lots of bugs in my box of macaroni noodles. I am grossed out. I hate bugs, .. I am afraid of how many times I may have missed this..
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Preferred solution: A guarantee you have better quality control.

Robin H Wqd

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Verified Reviewer

Poor Quality Control -Grossed Out!

Kraft Macaroni And Cheese Dinner - Poor Quality Control -Grossed Out!
Poured noodles in boiling water and something dark caught my eye. One noodle had this dark crud on it. Inside and outside of box were clean, just this one noodle showed contamination. Threw all of it in the trash.
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Loss:
$1
Pros:
  • Quick
  • Easy
Cons:
  • Nutritional value poor

Preferred solution: Better quality control

Anonymous
map-marker Saskatoon, Saskatchewan

I won’t purchase KD anymore

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Did you change the recipe? It doesnt cook up like it used to. Im assuming the pasta is now made with lower quality ingredients. Its awful. I wont purchase it anymore.
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User's recommendation: I suggest considering other options

Anonymous
map-marker Indianapolis, Indiana

I hate the changes to the Mac & Cheese

I absolutely hate the changes y'all have made to Kraft Mac &Cheese. I hate the elbow macaroni & I know there's been changes to the taste..yuck I can't stand the taste. Please bring back the original, your updated version is horrible. I won't be buying it anymore.
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Anonymous
map-marker Windsor, Ontario

Little bugs

Had a box. My daughter was making. When she open it. You could see tiny little bugs. On the white sauce package. Exp wired in 2025
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James R Xct

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Verified Reviewer

Excessive amount of bugs in the macaroni

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I'm old and retired so maybe I'll try and say this slower so you understand this time I've been a valued customer for over 40 years after my call nothing has happened no coupons not that I would use them no help with returning defective product I hope this isn't how you treat all military personnel and I'm really not sure what you can do to help resolve this problem that I have sorry
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Loss:
$5
Pros:
  • Three generations of my family have enjoyed this product
Cons:
  • Lack of response from kraft macaroni and cheese

Preferred solution: I would like to have an answer for the problem that I'm having with bugs in my macaroni and cheese I don't think that's too much to ask

User's recommendation: None at this time

Resolved
mary c Pce

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Verified Reviewer

Resolved: Taste

Updated by user Oct 08, 2023

Company fixed the issue and I have been provided with apology. nothing

Original review Sep 23, 2023
I LOVE YOUR M&c I DONT EAT CHEESE BUT I WILL YOUR M&C LOVE IT GREAT TASTE MAY I GET COUPONS AND ON MAILING LIST THANK YOU MARY CADE SHERDIAN ST APT205ZANESVILLE OHIO 43701YES
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Loss:
$111
Pros:
  • Love it

Preferred solution: COUPONS

Yoan Smn

10 pack of kraft mac and cheese no good too much starch

There is no way to contact the company to file a complaint. I purchased a 10 pack of mac and cheese. We made 2 and the water looked as if somebody had added milk to the water. Opened up 2 more boxes and you could see the starch. Repeated the process and checked all 10 boxes.
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Loss:
$10

Preferred solution: Full refund

Anonymous
map-marker Portland, Indiana

Dumb people that need to get a life

No complaints I just think it is sad that so many self-righteous idiots are making a total *** of themselves over the send noods advertising merchandise. They don't seem to realize that nudes and noods are spelled differently also that n o o d is the first four letters of the word noodle
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User's recommendation: Have a mind of your own and don't follow the masses it's a matter of freedom of speech and pursuit of happiness our right our privilege as Americans

Anonymous
map-marker Edmonton, Alberta

Poor product due to changes

Dear Kraft. About 15 years ago you changed something in your noodle recipe, The noodles use to expand when cooked and were easy to cook. Since the changes the noodles no longer expand as they use to and if you cook them as much as one minute too long they turn into mush. Please review your recipe and go back to the original. Thanks Consumer
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JJ R Qid

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Verified Reviewer
| map-marker Sun Prairie, Wisconsin

Suggestions

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Kraft Macaroni And Cheese Dinner - Suggestions
My dog loves it but I won't let her use the stove. This makes her quite sad. Her appetite for your product is unusually strong.
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Pros:
  • Easy to make
Cons:
  • Stove use required

Preferred solution: Pre made

User's recommendation: Ready made KD

Anonymous
map-marker Gainesville, Georgia

Kraft Deluxe noodles fall apart and turn to mush

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I have made and eaten Kraft Delixe as well as Kraft original for years and years. Lately, every time I make it, the noodles shred and break apart. It's not because it's overdone, because sometimes it I stop it early and it is undercooked even though it fell apart. Kraft has always been my fave mac n cheese - since I was a kid! I would be heartbroken to have to change brands, but I cannot eat it like this. Please tell me what has happened, and that it will be fixed.
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Anonymous
map-marker Vandalia, Michigan

Noodles falling apart

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Kraft Macaroni And Cheese Dinner - Noodles falling apart
Kraft Deluxe Mac and Cheese. Second box of noodles completely falling apart into mush at about the 4 minute cook in boiling water.
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Jackie S Uyr
map-marker Calgary, Alberta

Bought and find the new recipe disgusting

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It's horrible, why did it have to change. It's garbage, unfair and disturbing how people are getting sick and cheated on this product. Kraft should be ashamed of what they are selling to the household consumer!!! Taste, color, flavor and after taste is the most horrific experience I've ever had.
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Loss:
$5
Pros:
  • Do better
Cons:
  • It is awful

Preferred solution: Let the company propose a solution

User's recommendation: Do not purchase this product

About

Related Companies

The Kraft Heinz Company, Oscar Mayer, Kraft Foods, Ore Ida, Velveeta

Summary

Kraft Macaroni & Cheese Dinner is a packaged dry macaroni and cheese product. It was introduced by James Lewis Kraft in 1937 as grated cheese with pasta and rubber band. Kraft Macaroni & Cheese Dinner is manufactured and distributed by Kraft Foods Group, Inc. with the headquarters in Northfield, Illinois, USA. The product has the following variations: Original Recipe, Homestyle, Deluxe, and Kraft Easy Mac. There is also a commercial version for Burger King and Applebee's restaurants. Kraft Macaroni & Cheese Dinner consists of ferrous sulfate, thiamin mononitrate, milk protein concentrate, sodium tripolyphosphate, and calcium phosphate ingredients. Macaroni and cheese product is available worldwide.

Kraft Macaroni And Cheese Dinner reviews and complaints

Kraft Macaroni And Cheese Dinner is ranked 408 out of 1454 in Food Manufacturers category

Area Served

USA

Payment Methods

MasterCardVISADiscover

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